Category: CRM

Total 16 Posts

Small Business Guide: Help Desk or CRM?

Customer support is one of the most important business aspects today. No matter what kind of business you are running or what services or products you are offering to your customers, it is essential to provide amazing customer support. By making sure that this business function is top level, you

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5 Crucial Benefits of CRM for Business Development

If you want to strategically accomplish all business goals with minimum effort and money invested, then a quality CRM is what you are looking for. Of course, the success of a Customer Relationship Management initiative depends on the company’s unique requirements. But what brand wouldn’t benefit from a powerful marketing,

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Client Relationship Management Software

What is Customer Relationship Management? CRM (client relationship management) – is an adaptable tool that allows you to automate all the work in your company, starting from the employees’ everyday tasks up to final reports, helping your company reach success. CRM allows you to track all contacts with the client,

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How to deliver excellent customer service with agile knowledge-centered support

PUT KNOWLEDGE AT THE HEART OF YOUR ORGANIZATION The Digital Revolution is creating huge opportunities for innovation and productivity optimization for organizations in various industries. As technology moves from the back-office to the front-line, the scope of tasks for customer support is expanding, which brings numerous challenges to customer service

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Five sales management software for superior automation, teamwork and control

Unwieldy spreadsheets, yellow sticker memos and incessant phone calls for internal coordination are thankfully sinking into oblivion. Today’s sales staff doesn’t have to waste hours on manual database updates, report compilation, paperwork and other routine tasks. A long-established way to increase labor efficiency, sales management systems, ensure streamlined, transparent workflow

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